Does CarShop pay their employees well?

According to anonymously submitted Glassdoor reviews, CarShop employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at CarShop. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at CarShop?

93% of CarShop employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CarShop 4.6 out of 5 for work life balance, 4.7 for culture and values and 4.7 for career opportunities.

What are the top reviewed jobs at CarShop?

Sales Consultant (91) , Sales Associate (39) , Sales Manager (31) , Sales (19) , Manager (13) , Service Manager (12) , Delivery Coordinator (10) , Finance Manager (10) , Detailer (9) , Inventory Manager (8) , Automotive Technician (7) , Lot Attendant (7) , Customer Consultant (6) , Sales Representative (6) , Service (6)

What are the pros of working at CarShop according to real employee reviews?

"The people are great and fun to work with" ((in 35 reviews)); "Great culture and work enviroment" ((in 32 reviews)); "Good work life balance" ((in 20 reviews)); "I have never seen any other company take care of their employees the way that CarSense does." ((in 19 reviews)); "The management and other consultants make you feel included." ((in 18 reviews))

What are the cons of working at CarShop according to real employee reviews?

"Long hours and every weekend" ((in 11 reviews)); "Upper management is clueless." ((in 8 reviews)); "Low pay and long hours" ((in 7 reviews)); "if anything there could be better communication between departments" ((in 4 reviews)); "Also the employees who weren't vaccinated wouldn't get paid for missing time if they had Covid they had to use any PTO time they had to feed their families, but vaccinated employees who we're out during Covid got a all paid time off courtesy of the company and no PTO time was taken." ((in 3 reviews))

CarShop reviews

Compare reviews

4.7

93% would recommend to a friend

(551 total reviews)

Roger Penske

97% approve of CEO

89% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.7

Culture & values

4.7

Senior management

4.7

Career opportunities

4.6

Work/Life balance

4.5

Compensation and benefits

CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

551 reviews

5.0

Mar 24, 2026

Great place to work!

Sales consultant

Recommend

CEO approval

Business Outlook

Pros

I started CarShop earlier this year and I must say, it is an amazing place to work. The management and other consultants make you feel included. You can tell they genuinely care.

Cons

Job can be stressful at times, but it helps that you are surrounded by management that will support you

CarShop Response

1mo

Great review, and well said. Everyone is in this together at CarShop. The sales team, the managers, the other departments...we depend on each other to make work feel less like....work. Glad that it's been a great start, and wishing you many years of continued success. Just let us know if you need anything!

5.0

Jan 28, 2026

Great place to work!

Title clerk

Recommend

CEO approval

Business Outlook

Pros

Friendly people, great work environment, nice perks like fun days, benefits, can move up the ladder easily if you work hard and do a great job

Cons

I don't have any cons

CarShop Response

4mo

Thank you for your great review! We appreciate the call outs to so many positives and perks. The fun days are the BEST! Your advice is noted. We always want the environment to be comfortable and conducive to managing workload...but we do have to get things done! We'll make some polite reminders. Thanks again!

3.0

Jan 27, 2026

You’ll stay for the people, but leave because of the pay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The culture in this location is great. I’ve never worked anywhere where the people (on multiple departments) got along so well and don’t make you hate going to work. Very little cliquey behavior. If you make the effort to get to know the other departments, you’ll have an easier time.

Cons

The competition is on the lower side of the industry. In sales, you have to be available even on your days off leaving a less than desirable work life balance. The expectations for the Mount holly location are the same as the stores that see a larger volume of customers. Some days you will just be sitting there. Your base salary is like $10 an hour, and the only way to get paid more is getting up in tiers which is super easy at the 5 other locations, but you’ll mostly be in the lower tier at Mount holly. Not because you don’t do your job but because there simply isn’t always enough leads. Then there’s the fact that you get blamed when something mechanical goes wrong or there’s a spot missed during detail. Car swaps can be a double edge sword. If you want to get your foot in the door in cartels it’s a great place to start. Also they will expect you to clear snow during storms.

CarShop Response

3mo

Thank you for your thorough review. The CarShop culture is the foundation for everything we do, so we're glad that it resonated with you as well while you were on the team. The sales profession does require some flexibility in schedule, but our teams are pretty great about working together to help make it happen. We actually see tremendous opportunity in Mount Holly these days! Leads are flowing and the team is taking advantage of the generous pay plan/tiers. Ironically, mutual accountability and fairness/equity are two of our core values. Thanks for voicing a concern. We'll speak with the team to understand more. Best of luck to you!

Viewing 7 - 9 of 551 Reviews

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