CarShop reviews

4.7

93% would recommend to a friend

(551 total reviews)
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Roger Penske

97% approve of CEO

89% positive business outlook

CarShop has an employee rating of 4.7 out of 5 stars, based on 551 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CarShop employee rating is 33% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

551 reviews
5.0
Oct 29, 2019

Finding Success with Humility

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I've been lucky enough to be a part of the opening of the Glen Mills store...a kind of new chapter for the company. It has been everything I'd hoped for. We have kept all of our values and priorities, and married it with the horsepower (no pun intended) of the Penske organization. I've never been more proud to serve a community with integrity and respect...and feel like the best is yet to come!

Cons

I have tried to answer this for 10 minutes...it is really hard to say that there is a downside to this company. The potential for growth (personally and professionally) is unmatched, and the commitment to making it a fun place to be everyday is obvious. Sorry if that's not helpful...

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CarShop Response
6y
I couldn't of said it better myself. We do have a lot to offer, but what I like the most is the communication we have with everyone.... from a lot attendant to the CEO, we treat everyone the same. If you take care of the people, the people will take care of the business. We truly believe that statement. Awesome post... might even make it the Feature Review... :) mt
1.0
Oct 26, 2019
Recommend
CEO approval
Business Outlook

Pros

-Christmas party -annual company events -occasional sports games

Cons

-You’re baby sat every second of your work day. -the benefits are a JOKE. Insurance covers NOTHING. If you want a ridiculously high deductible then this is the place for you. -they say these reviews are anonymous ,but they’ll find out who you are and ask you why you gave the negative review. If you want to avoid conflict and or losing your job you’ll give them a 5 star. -they don’t hold every employee/manager to the same standard - they expect you to live at work. Managers will PUT YOU DOWN for wanting to leave at your scheduled time. - you are told not to have plans outside of work if it will conflict with selling a car.. even if that means working 60 plus hours a week. - they’re very inconsistent. Always changing expectations. You go into work not knowing what to expect. -you’re a salary employee but have to clock out for lunch(new rule) -you DO NOT get paid on the first 7 vehicles that you sell. - mostly negative reinforcement from managers. - They’re extremely picky about even conversing at the front desk but a sales manager was vaping and had no disciplinary action . (shouldn’t a manager be held to a higher standard?) -Managers threaten employees. - I could go on and on and on about the fake culture and the humorous pay plan. But who cares enough to read all of that

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CarShop Response
6y
I must say, this is not the normal review we are used to receiving. I really don't know what to say except I'd love to discuss this further. CarSense is a transparent company, we are this way with our customers and associates. If you are truly feeling this way, lets talk it out. If you're just having a bad day, I understand.... We never want anyone to feel micromanaged. We believe our benefits are better then a traditional dealership. That's not to say we cant improve. As for the 5 star - when we look at the reviews and feedback, its the comments that are most important to us. We learn so much and become a better company when we receive feedback, good and bad. The stars really are not concerning... how you are feeling is much more important. Hope you reach out to me so we can right any wrong.
5.0
Oct 24, 2019

Integrity

Recommend
CEO approval
Business Outlook

Pros

Doing the right thing is more important than making a profit.

Cons

Not needed to mention is this review.

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CarShop Response
6y
Integrity is a pillar here at CarSense. There are a few meaning for Integrity, the one we like the best is: Integrity - "What you do when no one is looking"!
Viewing 307 - 309 of 551 Reviews

Glassdoor has 557 CarShop reviews submitted anonymously by CarShop employees. Read employee reviews and ratings on Glassdoor to decide if CarShop is right for you.