CarMax reviews

3.5

59% would recommend to a friend

(8,197 total reviews)
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Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,197 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a lot of opportunities for advancement! They offer time, resources, and avenues for growth! Most of the teams/leaders I have interacted with embrace change! They strike the balance of inclusivity / acceptance AND pursuing excellence really well! Overall, It's a great org run by great humans, but your experience WILL be what you make of it.

Cons

It's run by people, and it will be what you make of it :) It's a large org, so my experience is not indicative of the WHOLE, just from my vantage point. There is a lack of clarity in how things work from an organizational standpoint because there are a lot of parts to the whole. this lack of clarity bleeds into career advancement. I do disagree with the direction they currently are moving in from a career advancement perspective, there is a lot of onus put on the individual to prove and strive towards.. that IMO has a propensity towards politics, over people. I understand and appreciate the heart behind how they do what they do, but I think there has been a side-effect that is not as desirable! From a technical standpoint, its a heavy organization with a lot of moving parts that makes change cumbersome. Buying/selling used cars is more complex than you may think - and having been in the game as long as they have - you have a lot to change!

2.0
Jul 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The benefits are fairly decent.

Cons

Want to get promoted at CarMax? Easy! Leave, get a better job elsewhere, then come back three levels higher! Don't even bother trying to get a promotion or treated fairly unless you're loud, steal other's work as your own, and treat those you think are beneath you as less than. Lots of lip service for D&I, but not much done, and even the group "championing" it is a lot of generic white people.

1.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

None none none company has gone down hill and very woke they will be the next budlight

Cons

Horrible company since they take all our pay away.. 1/2 or 1/3 split commisons becuse some incompitant CEC associate answers the phone.. Appraisal money gone stock money for PC cut in 1/3... Micro managing to the bone. Once was a great company now it's horrible toxic environment they keep finding ways to take money away. Pre CEC I was making 130k a year now lucky to make 80k for triple the work

Viewing 256 - 258 of 8,197 Reviews

Glassdoor has 8,366 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.