CarMax reviews

3.5

59% would recommend to a friend

(8,196 total reviews)
avatar

Keith Barr

46% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,196 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Oct 13, 2015

Decent Employer for the Right Fit

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growing company. Community minded. Leader in their niche.

Cons

Annual performance review process disconnected from daily tasks / responsibilities. Forced "Compass" / engagement program on all associates based on once a year surveys. Not effective means of building engagement / morale. Managers tend to think they walk on water because the have achieved the title of manger.

3.0
Oct 7, 2015

Sales Consultant

Recommend
CEO approval
Business Outlook

Pros

Most of the department regular employees are good people and want to do the right thing.

Cons

They promote pencil pushers and managers, not leaders. They play favorites and are quick to find someone to bring down just to justify their own job. It is not about people to them; it is only about numbers and keeping those above them off their backs by being on yours. Also, CarMax has only implemented one pay increase to commissions since opening in 1993... One... Managers and higher get adjustments for cost of living and time in position EVERY YEAR. Not for sales consultants..

1.0
Mar 30, 2015

Great company turned crooked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, travel opportunities, good benefits, store meetings include games and a cookout, company also does alot of charity work and fundraisers.

Cons

Poor work/life balance, manager are unprofessional and play favorites. The store I worked at has managers that discriminate against women, managers that gossip with associates about other associates, managers that sleep with customers, and managers that sleep with other managers.

Viewing 223 - 225 of 8,196 Reviews

Glassdoor has 8,365 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.