CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Jan 18, 2026

No More Values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None tha I can think of anymore.

Cons

One of CarMax’s values used to be Put People First. And yet, after over a decade of service, and in spite of stellar performance reviews, my role was eliminated and I was dismissed like I was nothing. I contributed at a high level, interacted with associates at all levels, and yet my dismissal was a talk-off that was 3 sentences about SG&A being too high. No compassion. Just cold and unfeeling. I understand the money woes, but some are should be taken for those who were loyal to the company for so long. I had colleagues that were with the company for 20-20 years dismissed in the same way. Shame on CarMax. Compensation wasn’t the best so many stayed for the culture which is gone now.

5.0
Jan 17, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Got to drive large variety of vehicles, great benefits, loved the people

Cons

Very slow progression, must switch departments to advance in company

2.0
Jan 17, 2026

Low Pay

Recommend
CEO approval
Business Outlook

Pros

$70 per car you sell and then $100 if you can push the warranty

Cons

The pay is low comparable to other dealership.

Viewing 142 - 144 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.