CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
avatar

Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jan 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers become family and are a pleasure to work with.

Cons

Quality of vehicles for sale has declined.

2.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-workers were the only real pro about the job

Cons

Hours were cut for a majority of the year, management raise expectations but give inconsistent and insufficent training, pay was no high enough for the work involved.

4.0
Jan 15, 2026

Inconsistent

Recommend
CEO approval
Business Outlook

Pros

Great Benefits Above Average Pay

Cons

Work life balance You never know quite where you stand Constant changes of policies and rules for management Felt like jumping through hopps to get anything done

Viewing 145 - 147 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.