CarMax reviews

3.5

59% would recommend to a friend

(8,182 total reviews)
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Keith Barr

44% approve of CEO

49% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training and continual training. Flat rate commission is decent in club levels but it's a numbers game. The more ups you take, the more you make.

Cons

None at this current moment.

3.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office location and campus.

Cons

The company is slowly imploding. Leadership is lost and fumbling the ball. Mass layoffs. Lacking trust.

1.0
Jan 19, 2026
Recommend
CEO approval
Business Outlook

Pros

they seemed like they really cared and really wanted you to be in the business. tried making it seem like you are cared for and valued. saw my initiative and how much I liked the company and tried getting me promoted to a manager position which I was super stoked about

Cons

they fired me for literally no reason. did an "investigation" which was a random guy on a zoom call playing the worst good cop roll I have ever seen in my life. then after telling me everything was perfectly ok, that I wasn't loosing my job and they wanted me, i was called in like a week later and fired without given a reason why. no warning, no reason too, no severance, no help for after the fact, literally nothing straight kicked to the curb. found out after that this piece of garbage company had tried their best to hide layoffs. Even though I was doing work to literally become a manager with not stepping a foot wrong they just kicked me to the curb. like honestly good luck you are gonna have the rug pulled over your eyes and discarded faster than you think

Viewing 139 - 141 of 8,182 Reviews

Glassdoor has 8,351 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.