CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Jan 27, 2014
Recommend
CEO approval
Business Outlook

Pros

Great customer and employee support

Cons

small commission compared to others in the industry, except the traffic for buyers or prospects are greater too and that makes more sales and less commission for each sale but increased income because of the way customers come into CarMax expecting to buy and at worse LOOK AROUND with their eye to buying. That equals out the commission overall, in my opinion.

2.0
Jan 24, 2014

Good for new graduates who cannot find other jobs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong senior leadership team, relatively low bar to join from college, nice people, good work life balance

Cons

Low competent mid-low level management team, lack of talent for innovation, awful IT infrastructure and staff, departments can be political but people avoid to admit it, little useful training for associate development, headquarter people get decent pay while doing nothing useful, store associates who contribute most directly to the company work hard but only being paid sadly

1.0
Jan 22, 2014

Forbes 500 Best Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits (medical, dental,vision). When you are a fresh face your opinion matters. If you are a top performer you can go very far.

Cons

Surveys will tell your story. If a manager impacts your work results they are not held accountable. If the team has poor results Carmax doesn't ever blame the coach. Every associate is replaceable.

Viewing 7798 - 7800 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.