CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Feb 2, 2014
Recommend
CEO approval
Business Outlook

Pros

CarMax is unlike most dealerships because the work is standardized and very organized. Training is on going and everyone plays a role in helping you succeed in your position.

Cons

Part time hours weren't as consistent as I would have liked.

4.0
Feb 1, 2014
Recommend
CEO approval
Business Outlook

Pros

If you enjoy working with people, this is a good place to work because it's very focused on customer service. The fact that there is NO negotiations makes your job SO much easier!

Cons

Flat rate commission can be tough because it's all about volume. If you are good at sales, then you will have no problem. Seasons can be tough depending on where you work in the country.

3.0
Jan 31, 2014

Only car dealer I would work for...but

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very good training and mentor program for new sales associates. Overall the product (vehicles) are avg to good quality. The no haggle concept takes a lot of the stress out of the selling process. Can move into middle management if you have the drive.

Cons

Their mandatory Sunday morning sales meeting is so unnecessary for associates that are there more than 6 months (if you are not hitting min goals by then you shouldn't be there). Getting into their Presidents Club level (higher pay) is extremely difficult in some stores.

Viewing 7795 - 7797 of 8,202 Reviews

Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.