CarMax reviews

3.5

60% would recommend to a friend

(8,202 total reviews)
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Keith Barr

55% approve of CEO

50% positive business outlook

CarMax has an employee rating of 3.5 out of 5 stars, based on 8,202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CarMax employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Feb 3, 2014

Great work ethic and development

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Environment and store growth nationally

Cons

Inclement weather and employees undercutting to get ahead

4.0
Feb 3, 2014

Friendly work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere & friendly staff.

Cons

Late/long hours, business office usually stays open until 11pm-midnight

1.0
Feb 3, 2014
Recommend
CEO approval
Business Outlook

Pros

-I got to leave and never looked back.

Cons

-Horrible pay -No respect -Unprofessional management -Racism and sexism complaints easily dismissed -Disgusting work spaces -Unsanitary restrooms -Dangerous during winter -Deadly during summer -No security measures at all -Expired/uncooked food given to employees -No commitment towards the actually employee environment -Training is dreadful and not helpful or informative at all -I hate to be negative but, it is true, basically everything about this store/company was disastrous. *Not a rant, true life experience: I really wished there were better things to say about a company I thought was once great but now I will never allow friends or family members to even give them business because of the knowledge of what actually happens behind the scenes. A despicable company hiding behind the mask of pure luck and lies. The company should look a bit closer not only the performance of the store towards sales and why sales are happening but also pay attention to the actual employee 'happiness'. I know not all stores are like this, since I have been to two others while being transferred, so my last remark is this: Everything in a company should be dealt with responsibly and professionally. When personal issues and bonds are the only thing the company has to offer, you should turn around and look for a business - business is always professional and not personal. Good luck.

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Glassdoor has 8,371 CarMax reviews submitted anonymously by CarMax employees. Read employee reviews and ratings on Glassdoor to decide if CarMax is right for you.