Caliber Collision reviews

SOPs are counter productive to cycle time. In house auditors are not experienced enough. Pay plan is not employee friendly.

I was a Center Manager in Northern California. I had an accident (not work related) which resulted ina broken neck. During my rehab at home (in a halo) for 6 months, I never received one phone call, never got a "get well" card, or never received one email inquiring about my health. Upon requesting to come back to work after I recovered I was told I would no longer be a Center Manager, and was offered a Service Advisor position at a 50% pay reduction. I had no choice but to accept the position; my State disability was running out and I had incurred a large medical debt. I had no choice but to accept the position. I stayed on as a Service Advisor for 4 months, but left for a better paying job to support my family. While rehabbing I received over 300 well wishes from my former employer Service King. This is a true story. Caliber just doesn't care about people. Good Manager or not, nobody deserves to be treated in that manner. If you work for Caliber, better hope nothing bad ever happens to you.