Caliber Collision reviews

3.0

43% would recommend to a friend

(1,397 total reviews)

David Simmons

41% approve of CEO

39% positive business outlook

Caliber Collision has an employee rating of 3.0 out of 5 stars, based on 1,397 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Caliber Collision employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Jan 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Good customer service, nice people, easy to move up, good starting wage for hourly employees, overtime opportunity, some incentives, discount on work.

Cons

Long hours, hourly wage decreases as hours increase for management, too much work expected for one person, long commute, money spent on amenities and not employment.

2.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Caliber is a great place to get car industry experience. With locations in two states, and relationships with multiple insurance companies, the experience is varied. Caliber produces high quality work and is very customer oriented. They do whatever it takes to keep clients - both individuals and insurance companies - happy and get frequent repeat business. Their policy of doing no advertising ensures that every member of management is motivated to make every customer that walks through the door count. Caliber makes hiring top notch technicians a priority so the work that is being produces is always of the highest quality possible. They do not take shortcuts when making repairs.

Cons

Caliber's management is not particularly employee friendly. They are concerned about only the bottom line. Caliber puts a lot of effort into hiring high quality people, but then puts little to no effort into retaining them. In order to make good money technicians must be willing and able to work long hours and weekends. Salaried office staff are required to put in 10 plus hours a day and work rotating weekends; however, when they need to take time to run personal errands they are discouraged. Caliber's organizational structure ensures that nobody takes responsibility for their own actions, but most positions are often held responsible for things outside of their control. I was also witness to several instances of employees being made promises that were not kept; and appeared to be made solely to gain the cooperation of the employee.

Viewing 1396 - 1397 of 1,397 Reviews

Glassdoor has 1,448 Caliber Collision reviews submitted anonymously by Caliber Collision employees. Read employee reviews and ratings on Glassdoor to decide if Caliber Collision is right for you.