CVS Health reviews

3.2

44% would recommend to a friend

(46,682 total reviews)
avatar

David Joyner

49% approve of CEO

42% positive business outlook

CVS Health has an employee rating of 3.2 out of 5 stars, based on 46,682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CVS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

47K reviews
2.0
Dec 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Steady paycheck, you won't have to take work home with you. Ability to make scheduling changes if your partners are cooperative.

Cons

This company knows that you are its only salable asset, and often treats providers like they are there to provide market gains for the corporation. Providers have their purse/man-bag checked by store cashiers whenever they leave the store. Unfortunately, because of the location in CVS stores, providers often have to deal with unsanitary bathroom conditions (that patients also have to use), crabby, overworked pharmacy staff, grossly underpaid clerks, and angry store customers; store managers may not be helpful and may contribute to the problem. Providers are told to keep their door wide open when not with a patient, so they are subject to interruptions and demands of any person passing by their office. This contributes to difficult working conditions. The nonsmoking policy is not enforced--store staff and clinic support staff are allowed to smoke on company property. Vacation, sick, and CE time are all in one pot, and the accrual rate does not measure up to industry standards. Providers are discouraged from "calling off" even for legitimate reasons. IT support is inadequate; new updates are often rolled out full of bugs and without provider perspective. This really affects how smooth the work goes. The computer-generated scheduling doesn't allow even for bathroom breaks or getting behind. For example, if patients are scheduled 18 minutes apart all afternoon until closing, and a patient takes much longer, the provider will be behind the entire time with no way to fix it. Then management holds the provider responsible for leaving late. These problems are especially obvious when there is no clinic support staff present. Performance reviews are conducted using metrics that do not reflect how hard the provider works. There is a great deal of favoritism allowed. The company culture is very much one that discourages perspectives other than those that reflect on the company in an unrealistically positive manner.

1.0
Aug 18, 2018

Company is a joke

Recommend
CEO approval
Business Outlook

Pros

Good pay, flexible hours, room for advancement( until you become a store manager or pharmacy manager), good field leadership.

Cons

horrible CEO, corporate is destroying this company, not enough payroll to run your store to your own standards while not even coming close to corporates standards, if successful a few years in a row you will eventually fail because they keep setting goals higher while slashing store budgets. Use to be a decent work environment now is horrible. DO NOT WORK HERE trust me! This company does not care about its employees. You will blame your store manager when in fact it’s the company.

1.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Taught me how to run a store with 1 other person when it should have 7 employees

Cons

Where to begin?! Horrible budget hours. Even when youre in a super busy store the most you can have is 2 employees. Unfortunualy those two employees are also paid HORRIBLY so when you do find great people it takes an offer from ... hmmm ANYWHERE for them to leave. Now luckily I have a few great people who stay based on the team we have however I wouldn’t blame them one bit if they chose to leave for better pay. Front store must kiss pharmacy you know what. however when looking at the bottom line the amount made is not that different. Now as operations supervisor apparently I am capped at my hourly rate. My hourly rate is very low compared to assistant managers in other companies. They cut assistant manager because they got “paid to much” (after they sued because as salary they were working around 80hours a week) anyway, since I am capped although I met expectations my raise was .. oh there was no raise I was capped, so my bonus was !! 180$ after taxes that’s like 110. So the district manager received around 15-20 from this store and I get 110. Larry merlot came in and lowered salaries for cashiers and cuts cost everywhere not caring about the employees at all. Also if you wanna move up attach your mouth to the butt of your superior because that’s all it takes. It doesn’t require you to be good at your job. As my old dm put it. “You need to be excited to see me and answer my emails! That’s all it takes, oh and showing up haha”

Viewing 103 - 105 of 46,682 Reviews

Glassdoor has 49,102 CVS Health reviews submitted anonymously by CVS Health employees. Read employee reviews and ratings on Glassdoor to decide if CVS Health is right for you.