CLEAR reviews

This is one of the worst places I've ever worked. Management is an incompetent mess. Rules change daily constantly getting pulled leftband right from all management staff no one knows what to do. It's to the point where ambassadors just do what they want because there's always new daily rules. Staff is very unhappy and many are quitting or have quit. Moral is low, it's unorganized. Turn over rate is very high. Most management(not all) is very rude and disrespectful. For example if you ask a question they don't answer they just ask you a sarcastic question back. Management constantly insults and makes fun of employees. There is favoritism. It's basically a very unprofessional environment to be in. Oh and you'll never leave work ontime, if you have to leave due to prior engagements such as kids or another job they'll make you feel guilty and threaten to fire you. While I do agree it is never ok to be late if you walk in ontime or 1 min late they'll berate you for that. Even though they claim to give a 7min graze period. It's just a bad place to work. There's constant arguments and crying. Leads will watch you struggle and not offer assistance. Hours are terrible too.

The ATL location treats their staff like SLAVES literally they give out orders instead of constructive coaching or feedback with constant threats to fire employees if they don't fall in line. The morale amongst the ambassadors is severely depressing and reflects in the poor customer service that many members receive. Management is aware of the many discretions that occur at this location but fail to address the bickering, gossiping, belittling and negative culture that plagues this team....it is a sad situation in all.