Clear ATL has a very low morale amongst the team....the leadership is very poor - Anonymous employee CLEAR Employee Review

2.0
Jul 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best thing and only thing that keeps employees is their ability to make commissions..the hourly salary is mediocre but the commission makes up for it if an ambassador can sell.

Cons

The ATL location treats their staff like SLAVES literally they give out orders instead of constructive coaching or feedback with constant threats to fire employees if they don't fall in line. The morale amongst the ambassadors is severely depressing and reflects in the poor customer service that many members receive. Management is aware of the many discretions that occur at this location but fail to address the bickering, gossiping, belittling and negative culture that plagues this team....it is a sad situation in all.

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5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management team and ambassadors to work with.

Cons

Need to be very flexible with your schedule.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

CLEAR offered remote work, schedule flexibility, and good benefits. The workload was manageable at times, and some leaders were supportive and helpful when available.

Cons

The role often felt fast-paced, high-pressure, corporate, and metrics-heavy. Policies were somewhat clear but not always, and expectations were not always realistic. There were training gaps, frequent policy changes, limited growth opportunities, and not always enough time or support to do the job well. Speed often seemed to matter more than quality. Communication and organization were also challenges. Knowledge documents were difficult to locate, even with keywords that should have produced clear results, which made it harder to assist members efficiently and accurately. Some feedback from management also felt discouraging because mistakes were not always approached as coaching opportunities.

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