CLEAR reviews

The company is manic. I understand shifting priorities. There is no thought put into the priorities. You are expected to immediately drop everything for the shift, but then asked why you didn’t complete the other task 3 months later, when you were told that’s no longer an area of focus. High Senior Level Management micromanages. They have no trust in their managers. Favoritism is rampant. If you’re not yes man you’re considered the enemy. The recruiting team will bring in anyone for an interview and expect managers to meet 7-10 candidates for the same position, again there is no thought process there. The is absolutely no onboarding process or policy/procedures in place. Founders speak about transparency and communication but I’ve yet to experience that. How do you have a company with no real HR??? There’s a benefits person and recruiting. That speaks volumes about what they care about.

Some of the growing pains are very typical for companies at this stage who have hired so much so quickly. I think the biggest one is a lack of foundation for certain processes. With that said, we have hired people into those positions who can build out these processes and hopefully those changes will start soon. Our benefits are $$$ and not very good. Silver lining: they're moving in the right direction. Most companies at this stage start increasing costs of benefits while Clear is decreasing costs each year and adding more perks. Lack of conference and breakout rooms. If you need to take a private call: good luck finding a place to take it. If you need to have a private conversation with a colleague, you might have to kick someone out of one of the 2 breakout rooms (that can't be booked). If we hire as many people this year as we did last year, I have no idea where they will interview or take calls/meetings/etc.