If you are about making money than that’s your job! - Brand Ambassador CLEAR Employee Review

1.0
Nov 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Good hourly pay plus commission ( if you a good seller) Ability to meet new people Get to know what is the life in the airport Great System and Technology

Cons

Where do i start from: {Basically About Management} - Management (a company like this should hire people who have an experience at a “security job”) - Lies they keep telling their employees and breaking promises (during training the management kept telling us that the priority is SECURITY, SERVICE, last thing is SALES. Once training is done their main priority is SALES, SALES, SALES!!!!) - Lack of PROFESSIONALISM ( i was in a training class of 20 less than 90 days only 8 left, either because their sales “didn’t met the quota” or they had breaches [ which they should have 2 chances, after the first YOU’RE OUT!! ] - Some supervisors and team leads are RACIST!!! I’ve been bulled because of my race. Which shouldn’t happen in a diverse company! -Ambassadors are treated like SLAVES “I know that another review has been mentioned that” (Standing for long hours, break rooms that are far away, Stupid point system, and very strict when it comes to the uniform “I suffer from Asthma and I mentioned that if i keep wearing the tie i can easily get choked”.) There is a lot more!!!!

Explore other reviews about CLEAR

5.0
May 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management team and ambassadors to work with.

Cons

Need to be very flexible with your schedule.

3.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

CLEAR offered remote work, schedule flexibility, and good benefits. The workload was manageable at times, and some leaders were supportive and helpful when available.

Cons

The role often felt fast-paced, high-pressure, corporate, and metrics-heavy. Policies were somewhat clear but not always, and expectations were not always realistic. There were training gaps, frequent policy changes, limited growth opportunities, and not always enough time or support to do the job well. Speed often seemed to matter more than quality. Communication and organization were also challenges. Knowledge documents were difficult to locate, even with keywords that should have produced clear results, which made it harder to assist members efficiently and accurately. Some feedback from management also felt discouraging because mistakes were not always approached as coaching opportunities.

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