Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 40 reviews)); "Great people to work with" ((in 39 reviews)); "Mainly work from home is the best thing about this company." ((in 34 reviews)); "Work life balance is good" ((in 19 reviews)); "Pay is decent" ((in 18 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 18 reviews)); "Long hours and shifts." ((in 14 reviews)); "Managers are also biased and play favorites at times." ((in 13 reviews)); "Low salary and to much calls" ((in 13 reviews)); "Management is biased, upper management is completely out of touch, they push for mental health wellness but the employees in the most stressful positions aren't given any support for their wellness, they will threaten to fire you on a regular basis" ((in 8 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.1

87% would recommend to a friend

(426 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

5.0

Feb 7, 2023

Not Just An Employee Number

Accident benefits claims adjuster

Recommend

CEO approval

Business Outlook

Pros

- treated like an actual human and not just an employee number - started at the minimum salary for my position as I had no prior AB experience but was promoted with a 15k+ raise within 4 months of my start date without asking - managements consistently gives out recognition points - management is always willing and able to support - company accommodates fully remote workers and systems are solid. Rarely ever have IT issues

Cons

Training was rushed but we are currently working on training improvements

2.0

Dec 25, 2022

Don't waste your time here!

Sales representative

Recommend

CEO approval

Business Outlook

Pros

friendly coworkers benefits work from home

Cons

micro managing too the extreme... not allowed to use washroom between scheduled breaks or you will get accused of stealing time, threatened to be fired.... the company promotes mental health yet does not care about you at all, you are just a tool to make them money, and if you don't your gone. no room for growth unless you kiss corporate a*s.

1.0

Dec 16, 2022

Remote position through Manpower

Emergency roadside service representative

Recommend

CEO approval

Business Outlook

Pros

They have remote work available.

Cons

Constant micro managing, the calls come in nonstop, they question why you stepped away from your desk to use the washroom or grab a sip of water. They hire people through employment agencies for a 3 month contract and then let you go. No room to grow! Plus the pay is not good. They treat you like a number not a valued employee. Managers/team leads treat you poorly and have no empathy or regard for employees. They ignore your questions and concerns

Viewing 67 - 69 of 426 Reviews

Jobs at CAA Club Group

Desktop Support Analyst

IT Security Coordinator

Member Services Consultant

Supervisor Membership Road Service

Manitoba

View job