Does CAA Club Group pay their employees well?

According to anonymously submitted Glassdoor reviews, CAA Club Group employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at CAA Club Group. This rating has improved by 12% over the last 12 months.

How satisfied are employees working at CAA Club Group?

87% of CAA Club Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CAA Club Group 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at CAA Club Group?

Insurance Agent (18) , Claims Adjuster (15) , Insurance Sales Agent (11) , Travel Consultant (11) , Manager (10) , Customer Service Representative (9) , Licensed Insurance Agent (7) , Member Service Representative (7) , Systems Analyst (7) , Dispatcher (6) , Marketing Specialist (6) , Software Developer (6) , Analyst (5) , Sales Associate (5) , Travel Agent (5)

What are the pros of working at CAA Club Group according to real employee reviews?

"They had pretty good benefits and seemed to have a lot of programs in place for their employees; definitely as a culture they support work" ((in 40 reviews)); "Great people to work with" ((in 39 reviews)); "Mainly work from home is the best thing about this company." ((in 34 reviews)); "Work life balance is good" ((in 19 reviews)); "Pay is decent" ((in 18 reviews))

What are the cons of working at CAA Club Group according to real employee reviews?

"Over worked and poor management" ((in 18 reviews)); "Long hours and shifts." ((in 14 reviews)); "Managers are also biased and play favorites at times." ((in 13 reviews)); "Low salary and to much calls" ((in 13 reviews)); "Management is biased, upper management is completely out of touch, they push for mental health wellness but the employees in the most stressful positions aren't given any support for their wellness, they will threaten to fire you on a regular basis" ((in 8 reviews))

What are employees saying about CAA Club Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CAA Club Group layoffs and their outlook for job security at CAA Club Group in 2026.

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CAA Club Group

CAA Club Group reviews

4.1

87% would recommend to a friend

(426 total reviews)

Jay Woo

91% approve of CEO

85% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.3

Culture & values

4.2

Work/Life balance

4.0

Senior management

4.0

Compensation and benefits

3.9

Career opportunities

CAA Club Group has an employee rating of 4.1 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The CAA Club Group employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

426 reviews

1.0

Jan 21, 2022

Poor company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- good benefits - smart CEO

Cons

- very poor/toxic company culture - lots of politics/gossip - does not value or allow individual creativity/contributions

2.0

Dec 19, 2021

Bad idea

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Potential option to work from home, if you like the call center environment.

Cons

Upper management changes their mind on a daily basis for "business needs". They have no idea about Mental Health for their associates, and if you address your concerns, there are consequences . They just don't care and stopped caring long before this pandemic hit the industry. They collected their CEWS from the government, but won't re-hire at this point.

2.0

Nov 15, 2021

Be careful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Chief Executive Officer genuinely cares for associates. It really showed in his writing to associates throughout the pandemic. The pension program and shared success program were good. The CAA Insurance and Echelon departments were growing particularly entry levels. The associates in these departments seemed happy and content.

Cons

The ability to advance your career will be almost zero unless you're already at senior management level. A old boys club still in existence. Forget about career advancement at Orion. It's just not going to happen. But if you enjoy being micro-managed Orion is the place to be. Good and loyal associates have already left. Surely more to come.

Viewing 70 - 72 of 426 Reviews

Jobs at CAA Club Group

Desktop Support Analyst

IT Security Coordinator

Member Services Consultant

Supervisor Membership Road Service

Manitoba

View job