Does BrightStar Wireless pay their employees well?

According to anonymously submitted Glassdoor reviews, BrightStar Wireless employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BrightStar Wireless. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at BrightStar Wireless?

38% of BrightStar Wireless employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BrightStar Wireless 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at BrightStar Wireless?

Sales Representative (11) , Store Manager (9) , Manager (6) , District Manager (5) , Assistant Manager (3) , Assistant Store Manager (3) , Sales Associate (3) , Sales Floor Representative (3) , Wireless Specialist (3) , Mobile Expert (2) , Warehouse Associate (2) , Wireless Sales Consultant (2)

What are the pros of working at BrightStar Wireless according to real employee reviews?

"Fun cruise trips, People that worked for me were awesome" ((in 4 reviews)); "Good Benefits" ((in 4 reviews))

What are the cons of working at BrightStar Wireless according to real employee reviews?

"Upper management is joke!" ((in 9 reviews)); "bad management." ((in 7 reviews)); "When I left it was 35% of your commission being taken away, andt one time it was 50%, or even 100%." ((in 6 reviews)); "Pay was bad company laid off people when they merged with T" ((in 5 reviews)); "No overtime, bad commission, can't keep veteran reps here, bad charge backs, horrible training, distant bosses, no want to move up in company because managers don't last very long" ((in 4 reviews))

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BrightStar Wireless

BrightStar Wireless reviews

Compare reviews

2.7

38% would recommend to a friend

(101 total reviews)

Bart Bess & Jafus (Jay) Palmer

48% approve of CEO

34% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.6

Compensation and benefits

2.5

Culture & values

2.5

Senior management

BrightStar Wireless has an employee rating of 2.7 out of 5 stars, based on 101 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BrightStar Wireless employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

101 reviews

1.0

Jul 17, 2020

Haven’t been paid my commission

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Store manager is helpful, pleasant to work with, and very goal oriented. I have nothing bad to say about her.

Cons

I am behind on bills and was supposed to get a paycheck with my commission on July 7th. It’s currently July 17th, and still no commission. When I ask I just get promises that it’s processing and I’ll get it soon. I have my doubts they’ll ever pay me. The hourly rate is far lacking compared to the industry norms, and though my commission they owe me is admittedly not very much, I still deserve it and my bills don’t stop because my company won’t pay me.

4.0

Jun 25, 2020

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very great opportunities to move up in the company

Cons

When customers call into sprint customer service and they give misinformation and we have to correct it in store.

1.0

Jun 10, 2020

Worst Sprint Wireless provider by far!

Store manager

Recommend

CEO approval

Business Outlook

Pros

Absolutely no pros working for Brightstar Wireless.

Cons

Countless cons with Brightstar Wireless. Untruthful, deceptive from owners on down. Absolutely no accountability, they use incorrect Sprint corporate inventory against their store managers. They knowingly file false police reports against former employees to intimidate them into not filing for unemployment or suing the company for back pay or stolen commissions by the sales director and DM's.

Viewing 73 - 75 of 101 Reviews

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Haven’t been paid my commission

Great Company

Worst Sprint Wireless provider by far!

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