Blue Apron reviews

3.4

49% would recommend to a friend

(435 total reviews)
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Linda Findley

65% approve of CEO

30% positive business outlook

Blue Apron has an employee rating of 3.4 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Blue Apron employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

435 reviews
3.0
Jun 11, 2015

Customer Experience Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office culture is great in that breakfast supplies are provided, coffee, drinks, alcohol, etc., and there is always a positive "can-do" creative feel going on. The momentum the company has is a constant source of inspiration in that more and more people (our customers) are learning about food and how to cook.

Cons

In order to move up from an entry-level position such as this one, it is necessary to befriend the right people, speak endlessly with specific people to make your interest known, and do this by attending happy hours and socializing outside the office. There is a certain "game" that needs to be played to move up within the company from this department. The customer service department is highly numbers driven and is a call-center environment, unfortunately, with an entirely different feel from the rest of the office and performance is based solely on how many tickets per minute are answered (quantity vs. quality). Not the best position for someone who genuinely cares about the company mission, to connect with the customer, and get to know their team, which is unfortunate. It is easy to burn out in this role and often times temps are hired to help with the volume.

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Blue Apron Response
10y
Thank you for your feedback regarding your position in our Soho corporate headquarters. We really value employee satisfaction and want to make Blue Apron an enjoying and fulfilling company for all of our employees! We are currently working on providing internal employees the best opportunities for career development within Blue Apron. We are also striving to improve the efficiency of every department, including Customer Experience, and are working on ways to build upon our existing systems to facilitate the best environment for our employees. We also value collaboration across the company and believe that reaching out and building professional relationships will foster personal growth and career development for every employee regardless of their role. And of course we always encourage everyone to go to happy hours and other Blue Apron outings as a way to get to know everyone in the company!
4.0
May 29, 2015

Mostly great

Recommend
CEO approval
Business Outlook

Pros

management is really focused on helping individuals to realize potential . Great room for growth .

Cons

some lower tier and PT WORKERS have a negative mentality toward the work and it shows in their indifference to their work.

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Blue Apron Response
10y
Thank you for your feedback about your position in our NJ fulfillment center! We highly value the personal and professional growth of all our employees and are so glad that feeling resonates among our team. We strive to make Blue Apron an enjoyable place to work across the whole company at all of our locations and are constantly looking for new ways to engage all employees and foster a culture of passion and positivity. We appreciate your feedback because it allows us to make the necessary improvements to make Blue Apron the best company we can be!
5.0
May 28, 2015

Excellent place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Collaborative and team-oriented work environment - Wide accessibility of management - Super sharp employees throughout all departments that contribute to my own skills and knowledge - Great energy; everyone seems to enjoy what they are doing on a daily basis - Clear message of mission and vision from the top down; working for a company that has a positive impact makes my work more meaningful

Cons

- Very challenging; you need to have confidence in your experience and abilities to fully appreciate and contribute to each team and the company as a whole - Employee benefits could be improved to include a 401K

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Blue Apron Response
10y
Thanks so much for the positive feedback! Employees are the core of Blue Apron and we love hearing that you enjoy our collaborative team environment. As we grow, we are working to improve our benefits, since we recognize how important something like a 401K is to our employees.
Viewing 409 - 411 of 435 Reviews

Glassdoor has 462 Blue Apron reviews submitted anonymously by Blue Apron employees. Read employee reviews and ratings on Glassdoor to decide if Blue Apron is right for you.