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      Avaya

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      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by demographic groups

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      Apr 24, 2015

      Many leaders and task coordinators - far fewer actual workers.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great "team" feeling in the "trenches" - as long as it's not time for performance reviews.

      Cons

      Responsibilities seem to go from "we" to "you" - it seems that some of the people that advance the most and/or have longevity are those that can easily assign those responsibilities. An amazing number of team members seem to offer help just prior to performance measurement time. That direction often changes shortly after merit increase notifications are distributed. A double-edged sword of cooperation - team members will readily help members of their OWN team FIRST, regardless of MEASURED workload of their team compared to others. The success of the TEAM is paramount to the success of the GROUP of teams.

      2.0
      Apr 22, 2015

      Liked the job but annoyed with management.

      Senior technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interesting and challenging job working in field 100% of time with little supervision.

      Cons

      Company has great technology and heritage but management would rather emulate competitors than stake its leadership position. Training and career advancement have been completely eliminated.

      1.0
      Apr 17, 2015

      Government Sales

      Sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Technology is the pro in this company. In particular the remote support embedded technologies and the multi-modal capabilities. However, Avaya has not been able invest in refreshing its technology road map for the future and not prepared for the market shifts.

      Cons

      One of the biggest cons in this company is that most of the profits are going to the investors, therefore any CAGR (corporate annual growth rate) which should have a portion allocated to R&D is just simply not there. Eventually the company will not survive if it keeps on this trajectory. The underlying agenda of the investors is to show the company as EBITA positive, however the company sacrifices the future in doing so. The company also struggles in being dominated by services revenue rather than net new business which has continued to erode sales performances.

      Viewing 247 - 249 of 3,581 Reviews
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      ReviewsAvaya reviews

      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.