Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 14, 2019

Don't work in Avaya if you have other choice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Have good technical guys and products

Cons

Management is totally a mess, especially in APAC

1.0
Jan 30, 2019

Project Manager

Recommend
CEO approval
Business Outlook

Pros

Work at home for all employees Reasonable salary compared to industry standard

Cons

Toxic environment Impossible processes Not customer focused No career path No work/life balance

1.0
Jan 18, 2019

Back at their old games again.

Recommend
CEO approval
Business Outlook

Pros

Great product, eager partners and loyal customers

Cons

- Revolving door of leadership arrivals/departures from the VP level on down. - No energy from CEO. He's an ops guy. They need a evangelic, entrepreneurial leader the troops can rally behind. (Think Steve Jobs, or at least John Chambers.) - Enslaved to the quarterly performance reports. 2018 numbers fell in 2nd half so they started chopping heads of expensive senior technical sales staff to polish their balance sheet. - Moving to a direct model of UCaaS/CCaaS sales as fast as they can, cutting out the channel. For proof, look at the reduction of their channel field team staff levels and the use of entry level contractors in their stead.

Viewing 187 - 189 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.