1.0
Jan 18, 2019
Former employee, more than 3 years
Recommend
CEO approval
Business Outlook
Pros
Great product, eager partners and loyal customers
Cons
- Revolving door of leadership arrivals/departures from the VP level on down. - No energy from CEO. He's an ops guy. They need a evangelic, entrepreneurial leader the troops can rally behind. (Think Steve Jobs, or at least John Chambers.) - Enslaved to the quarterly performance reports. 2018 numbers fell in 2nd half so they started chopping heads of expensive senior technical sales staff to polish their balance sheet. - Moving to a direct model of UCaaS/CCaaS sales as fast as they can, cutting out the channel. For proof, look at the reduction of their channel field team staff levels and the use of entry level contractors in their stead.