Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jan 4, 2015
Recommend
CEO approval
Business Outlook

Pros

So few pros... Maybe base compensation and the ability to work from home most of the time to save gas... Nothing else comes to mind

Cons

So many cons... I'd start with a terrible leadership team (CEO and his directs), certainly the worst of all companies I have worked for. Not only they are weak but also they insulate themselves from middle management, do not foster a culture of inclusion and feedback. There are no skip level reviews or formal 1:1s with VPs and above. They always know best. Second, customers are always the last thing taken into consideration when leaders decide product strategy, pricing - no one cares what customers will think about the decisions leadership team takes. Third the culture of fear. Expressing diverging opinions is frequently a career-killer attitude. Fourth, no bonuses, regardless of how well you perform. Bonus is just an illusion... Except for the leadership team who keeps rewarding themselves with loads of retaining bonuses while the general population gets nothing despite their contributions. Fifth, virtual teams. Virtually 100% of individual contributors work remotely so it's impossible to develop connections and accelerate time to market - no one has a minimum sense of urgency across this place (maybe because everyone knows there will be no bonuses anyway). Sixth, terrible reporting systems and lack of understanding of the business. Results run on a monthly basis no one has the pulse of the business during the month. Seventh, it's not because you have relocated to Silicon Valley that you suddenly morphed into a cool tech company. The level of bureaucracy, hierarchies, leadership isolation still make Avaya very much a 200-year old telephony company when it comes to corporate culture. Eighth, too many reorgs just for the asking of reorging. Ninth your technology is old and is being disrupted and your leaders do not want to accept it. Who the hack cares about pbx and ip phones in the days of mobile apps... Seriously... And tenth, the workforce - after years and years of friction only the incompetents who can't find a job anywhere else stayed around, in hopes to cash their checks every Friday... There is no energy left in the people, just a bunch of 50+ yr-old white men hoping they don't get the boot in the next round of layoffs (and believe me, they are coming soon, there's over $1B in debt principal coming due soon).

2.0
Apr 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Good salary and benefits. A few good people left but the layoffs will get them too.

Cons

There have been massive layoffs and two enhanced separation packages. The target is staff with 20+ years of experience. The goal for the company is to get rid of staff with many years and replace them with staff in India. The company gets someone in India for about 25% of the US wages. Problem with this approach is that you can't replace experience. Now the work takes 4 times longer and is of less quality but the number crunchers like to see the employee expenses go down. Meanwhile there are about 100 VPs and countless executives still making the big bucks. I say get rid of Kennedy and all the execs and replace them with staff in India. Instead of paying Kennedy the millions in salary get someone in India for 25k. They can do just as good as least according to the logic of layoffs.

1.0
Jan 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Some really good people. Some flexibility permitted. Ability to work from home sometimes. Good canteen and coffee bar. Nice building

Cons

Toxic working environment. Awful leadership who think they know it all and don't listen to their employees or customers. No career opportunities. Some really questionable behaviours & decisions are endorsed through lack of action by leadership

Viewing 169 - 171 of 3,581 Reviews

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