Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Apr 23, 2015

software engineer

Recommend
CEO approval
Business Outlook

Pros

work-life balance, no work to be frank, within city limits, notice period is just one month! thank god!

Cons

I will give an honest experience about the company. First about Managers, The managers are very immature. They have no real management experience outside avaya. They are mostly first time managers or grew up to be managers starting from avaya itself. From what i know, they couldnt find better job and became managers at Avaya. The managers come to work just to get some monthly standard income. They do excel sheet work and have no idea how to plan the release. They boss around and come to you every hour with ASAP terminologies. Managers stay at office least amount of time and will mostly wfh or take off for flimsy reasons. Most of them are selfish, spineless, first line managers who doesn't speak up. They just get work from senior management and allocate it to the team and relax. Most of them create panic when they feel insecure and just come to you and ask status multiple times everyday and thats about it. They are just big mouths but no action managers. I have never seen a team meeting come up with deterministic outcome. they just speak a lot of terminlogies. They make empty plans without thinking of available resources. They add zero value to the team. They call you even when you had taken off sick and ask you to complete work ASAP. Some managers candidly proclaim that the engineers job is to keep them happy if they have to grow up in the company and that engineers should learn to obey and do what they tell. Meetings are called to convey any decisions made by the manager for his/her appraisal and it will be focussed only on that. These decisions and plans are short-lived and will fade away after their appraisal is over. They will come up with new plans every year just before their appraisal as they don't have anything worthwhile to showcase and waste everybody's time in their rat race. Bottomline:They have no vision;no plan; no ideas. They are bosses who visit office for effortless monthly salary. Now about work and team, Avaya bangalore is a service company in the guise of a product company competing with infosys for all projects. It has a service company attitude and culture with many of its people hailing from a service company. They constantly try to please US managers to get jobs to Avaya India and nod their head positively to whatever is thrown to them. Development is just porting work. whatever protocol work comes is given to few favourites. Rest everyone does platform porting work. They promise so much during interview. But the reality is very different. Lots of favouritism inside teams based on language and region. The managers are just in a hurry to get good name from senior management and loose sight of quality of the product. The technical architects in testing team have no ownership. They just point to engineers to get their work done. Very limited hardware resource. whenever you go to managers with a problem or question they dont give any answers or directions. They will beat around the bush and wont move from their seat. Interesting answer by one of the worst test managers is "find a way". If the complaints are taken to higher management, it wont be confidential and the person will be crucified. Any skip level meeting will have people planted by managers who will note down who says what, and they will always speak positive about managers and work culture. Then those who speak up will be cornered and their life will be made hell. Confidentiality is 0 in Avaya. You just cant speak up. You are not allowed to. Dont get fooled when senior management asks you to speak up. All the meetings are orchestrated by managers. Meetings are never called to discuss or plan before making any decision. Decisions are forced upon employees with zero tolerance. Career prospects. career prospects is 0. they wont give promotion. They dont give hike. They dont promote people for the fear of hike. Values: people in avaya has no values and they expect you also to be same. They are the cheapest you will every come across. I dont want to give examples for the sake of anonymity. You can work in avaya only, if you dont worry about any of the above problems, or you dont have any other offer in hand and you dont mind getting 0 hike or expletives from your boss. If you are looking to join from job-level 18 and up, you will have ok time. else it is just a waste of time and career. Still, it is not worth it.

1.0
Feb 18, 2015

Worst leadership to date

Recommend
CEO approval
Business Outlook

Pros

The people I work with are amazing, very talented and very motivated, despite all the bad leadership decisions

Cons

- Organizational shuffling used to "fix" problems instead of tackling the issues head on - Leadership wants things done its way, and its way only - Leadership does not consider success to be the ability to deliver a high quality product that our customer wants. Instead, success is measured by who gets to make a decision vs the other person in the room. - The good decisions are take 2 years too late. It seems we are always re-inventing the wheel, and never getting a chance to give our customers what they want. And when we do decide on a good wheel design, Leadership mis-plans the whole thing and we end up having to do it all over again the next year - No promotions or raises for over 3 years now - Lay-offs, Lay-offs, Lay-offs. Cost is the bottom line. - Very unrealistic goals set by the leadership team, and they are completely unwilling to accept the reality of resource constraints. - Leadership is willing to blame anyone and anything, including previously-successful processes, to explain why we fail to deliver on their unrealistic expectations

4.0
Feb 17, 2015

Work spread thinly

Recommend
CEO approval
Business Outlook

Pros

-Work from home if you want -Work for as long or as little as you want as long as your daily projects are done -Scopia is a cool tool to communicate -Good starting pay

Cons

-Teams are spread across the global, therefore the team may not really feel as such -Not nearly enough employees for the work load

Viewing 166 - 168 of 3,581 Reviews

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