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      Avaya

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      Avaya reviews

      Employees don't matter at all - Customer Services Manager Avaya Employee Review

      1.0
      Jan 28, 2013
      Customer services manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some really good people. Some flexibility permitted. Ability to work from home sometimes. Good canteen and coffee bar. Nice building

      Cons

      Toxic working environment. Awful leadership who think they know it all and don't listen to their employees or customers. No career opportunities. Some really questionable behaviours & decisions are endorsed through lack of action by leadership

      Explore other reviews about Avaya

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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