Avaya reviews

3.3

47% would recommend to a friend

(3,581 total reviews)
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Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jun 4, 2021

NO CONS ONLY PROS !!!

Recommend
CEO approval
Business Outlook

Pros

1. Looking for retirement, probably the best option ever. 2. Good Work-life balance except for few (9/10) teams. 3. Goodies & parties are always on. 4. No need to perform or outperform in work to climb the org ladder. Another way is well known. 5. Management thinks about the future of everyone except employees so that you can think about yourself. 6. Minimal bonuses & hikes. So that you strive for better. 7. Good amount of MicroManagement OR Nano Management. So that you understand the importance of time.

Cons

ABSOLUTELY NO CONS ONLY PROS!!!

1.0
Mar 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Pay, option to work remotely

Cons

I had high hopes going into Avaya as I saw it as a promising opportunity to expand my career. I had previously left an employer that was very detached and void of connection with employees - only to come into a much more distressing, discriminating work environment. My time here has been by far the worst job experience I've had. I can't even begin to describe the type of discrimination I experienced in this workplace. Although discreet, the discrimination made me feel ashamed and humiliated for every little thing I did. I could not do anything right to their standards. I was talked and gossiped about behind my back. The work environment became toxic to the point that I felt they were pushing me away, labeling me an 'unreliable' employee. I eventually realized I may have not been the working individual they expected me to be. I was too atypical to fit in their archaic, anachronistic space. There was support for employees but were never sincere or genuine, in the end they held it against me. Work processes were very methodical due to an overbearing and controlling senior manager. They preach about not micromanaging and a dislike for having cliques in the workspace; I beg to differ. All preach, no practice. My time here was definitely a learning experience, I should not have ignored the red flags in the beginning. Since I held a 'unique' position, training was a mess. There is tenure among some employees from this department due to established work cliques and the convenience of having Mommy & Daddy working in the same office. Go figure. I was happy to have bowed out the way I did. I can only imagine the treatment I would've received if I stayed much longer. I'll gladly take my talents where it is of value regardless of race, age, and gender. It was foolish of me for having reported my discrimination case to their Ethics hotline, only to find out HR could do nothing about as the discrimination I received was not considered blatant enough. My advice to future/potential candidates going into the Order Management/Customer Operations department - personally, this obviously was not for me but I would think twice and proceed with extreme caution should you take up an offer. There were already 5 employees in the span of 2 years before me. You're welcome.

2.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

The technology is outstanding. Most of the direct supervisors/managers are outstanding. Everyone works very hard.

Cons

Salary increases/bonuses (major compensation)/perks stop at the VP level. Upper management spends a lot of time telling employees thank you and how appreciative of how hard everyone is working but that doesn't pay the bills. Everyone thought it would improve after emerging from bankruptcy but nothing has changed.

Viewing 133 - 135 of 3,581 Reviews

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