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      Avaya

      Is this your company?

      Avaya reviews

      3.3

      46% would recommend to a friend

      (3,581 total reviews)
      avatar

      Alan Masarek

      45% approve of CEO

      30% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.4

      Culture & values

      3.4

      Compensation and benefits

      2.8

      Senior management

      2.8

      Career opportunities

      Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      4K reviews
      3.0
      May 5, 2013

      Avaya to become a software company

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avaya designs, builds and manages communications networks, is a leader in enterprise communications, Internet Protocol (IP) telephony systems and communications software applications and services. Since spinoff from Lucent in 2000, Avaya has wanted to become a software company that has been on the roadmap for many years.

      Cons

      Avaya has been losing market share in core contact center and messaging lines of business. The move to send core product development and services support offshore has caused some hardships to maintain quality of the products and support services.

      3.0
      Apr 12, 2013

      Stasis

      Sales engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was adequate, but the company seeemed to suffer from too much dead wood and not enough forward thinking.

      Cons

      A large portion of the company was still focused on phones - which seems backwards. Deskphones have been dinosaurs since 2008.

      2.0
      Jan 3, 2013

      Failing quickly

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good base salary, there were some great leaders but they are all gone

      Cons

      Those who survived the Nortel failure through political vs. business expertise are basically all that's left. The business is run on emotion and self promotion vs fact and fiscal responsibility.

      Viewing 3547 - 3549 of 3,581 Reviews
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      Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.