Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Aug 8, 2013

Nothing special

Recommend
CEO approval
Business Outlook

Pros

Work is slow. Sometimes we get special stuff to work on, the rest is done offshore.

Cons

Upper management Politics! Too many execs!

4.0
Jun 16, 2013

Director of R&D

Recommend
CEO approval
Business Outlook

Pros

Global Company with huge install base of customers. Lots of great technology, great R&D people and a very large number of global Business Partners to bring products to market. Company's revenue is split (50/50) between products and services.

Cons

Very challenging economy for company which is very dependent on growing workforces in the largest economic regions (NA and EMEA), so the company has struggled to grow revenue in hard economic times.

4.0
Jun 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Great products and a comprehensive vision for a wide range of products including UC, CC, and Data. Huge services portfolio and customer base among the tops in all industries. A very solid and reliable set of products. Generally a place where everyone is helpful and tries to work together.

Cons

Products are supported and maintained forever, which hinders upgrades and refreshes. Pro Services are expensive and the delivery quality can be hit or miss and siloed among groups which struggle to work together. Sales management is numbers-focused almost to the exclusion of customer positioning and broadening reach within accounts.

Viewing 3544 - 3546 of 3,581 Reviews

Glassdoor has 4,093 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.