Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Avaya

      Is this your company?

      Avaya reviews

      Avaya to become a software company - Senior Manager Avaya Employee Review

      3.0
      May 5, 2013
      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Avaya designs, builds and manages communications networks, is a leader in enterprise communications, Internet Protocol (IP) telephony systems and communications software applications and services. Since spinoff from Lucent in 2000, Avaya has wanted to become a software company that has been on the roadmap for many years.

      Cons

      Avaya has been losing market share in core contact center and messaging lines of business. The move to send core product development and services support offshore has caused some hardships to maintain quality of the products and support services.

      Explore other reviews about Avaya

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Avaya jobs | Avaya salaries | Avaya benefits | Avaya interviews
      Avaya reviewsAvaya Senior Manager reviewsAvaya review