Avaya reviews

3.3

47% would recommend to a friend

(3,579 total reviews)
avatar

Alan Masarek

46% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,579 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Sep 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits. Most non-managers are very talented and are great to work with.

Cons

Upper/middle management treats employees as if they are lucky to work there. There is no respect for employees' talents and dedication. Many (but not all) lower and middle managers simply toe the company line.

3.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Great salary, good benefits, good work. Avaya makes great products and is the market leader in many of them.

Cons

Ever since the company has gone private, financial information is not available for review, but that is typical. With the decline in the economy, Avaya sales have been impacted and many engineers and middle manager have lost their jobs. Many of them had 20-30 years of experience, the same people who made Avaya a market leader. Employees on the east coast of the US have been hit the hardest by the downsizing. This environment is causing many to leave on their own or are considering it. Avaya's future is very cloudy.

2.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Avaya offers competative compensation, flexible working arrangements (in particular, work at home is warmly supported), and good work family life balance.

Cons

Avaya is attempting to transition from a first generation technology company (a hardware maker) to a 3rd generation company (software as a service). Based on what I've seen, this transition will not be successful. Avaya has a long history of buying small technology companies and integrating their products (with more or less success) rather than building things in-house. For software development in the US, Avaya is a losing proposition. Development (and some other activities, like technical writing) are being moved offshore. The strong culture of work-at-home or remote work makes networking with coworkers and working collaboratively very hard.

Viewing 3547 - 3549 of 3,579 Reviews

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