Avaya: company in decline in an industry in decline. - Software Develop Engineer III Avaya Employee Review

2.0
Sep 9, 2008
Recommend
CEO approval
Business Outlook

Pros

Avaya offers competative compensation, flexible working arrangements (in particular, work at home is warmly supported), and good work family life balance.

Cons

Avaya is attempting to transition from a first generation technology company (a hardware maker) to a 3rd generation company (software as a service). Based on what I've seen, this transition will not be successful. Avaya has a long history of buying small technology companies and integrating their products (with more or less success) rather than building things in-house. For software development in the US, Avaya is a losing proposition. Development (and some other activities, like technical writing) are being moved offshore. The strong culture of work-at-home or remote work makes networking with coworkers and working collaboratively very hard.

Explore other reviews about Avaya

5.0
Jan 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, highly skilled co-workers, flexible remote environment

Cons

Several layoffs during the last years

1.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

Cons

The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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