Avaya reviews

3.3

46% would recommend to a friend

(3,581 total reviews)
avatar

Alan Masarek

45% approve of CEO

30% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Apr 15, 2009
Recommend
CEO approval
Business Outlook

Pros

They pay very well. Benefits are also good though they have stopped matching employee contribution to the 401(k) plan as of March this year.

Cons

Organizational changes happens every 2-3 months. Loads of admin work. Offshoring support services has led to decreased service quality.

2.0
Mar 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Great for telecommuting (which is what we sell as a company), very little micro-management, and the pay is very comparable.

Cons

Very little upside to working at Avaya. Avaya is in a cost cutting mode, forecasts have decreased dramatically, and upper management does not seem to understand how to tackle the bad economy. Right now all actions are about "cutting the fat." While I agree that companies must react, it is dissapointing to see that they are cutting back so drastically.

4.0
Mar 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Great mental stimulation! I rarely go a day without learning something new. There are challenges waiting for me everywhere. There are also some amazing people within Avaya that are always willing to help. It is almost like having a second family outside of your house.

Cons

The global economy is causing some insecurity among domestic jobs. The recent recession is also driving the company to try to do more with less people, so the workloads are more taxing now than they have been in the past.

Viewing 3490 - 3492 of 3,581 Reviews

Glassdoor has 4,092 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.