Avaya reviews

3.3

46% would recommend to a friend

(3,583 total reviews)
avatar

Alan Masarek

45% approve of CEO

29% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Mar 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Great products, Very bright people in technical and middle-management ranks who have continued to make this company a leader in VOIP and Contact Center segments - despite many mis-steps by top leadership

Cons

Top leadership has no discernible vision or strategy to weather the current downturn or deal with changing dynamics within the telecom industry. This fact + Debt undertaken to finance pvt equity buyover is leading to continual layoffs and low employee morale.

1.0
Feb 27, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay and benefits were good, but only because the union fought hard for those things

Cons

Lets see, they do not care about their employees. Senior Management is grossly incompetent. The company seemingly has lost interest in customer service and customer satisfaction. It is a company in decline, i.e. a sinking ship.....

Viewing 3457 - 3459 of 3,583 Reviews

Glassdoor has 4,095 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.