Avaya reviews

3.3

46% would recommend to a friend

(3,583 total reviews)
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Alan Masarek

45% approve of CEO

29% positive business outlook

Avaya has an employee rating of 3.3 out of 5 stars, based on 3,583 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avaya employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Apr 30, 2009
Recommend
CEO approval
Business Outlook

Pros

Leading company in technology sector, yet still agile to be a challenger. Leader in some areas, but far behind in some other areas. Fragmentation needs to be solved with proper consolidation.

Cons

In some parts of the company, much inheritance from past still remain visible. It is important to remember that the employees with customer interaction define the perception of the company to a larger extent than management, especially management functions without regular customer interfacing.

3.0
Apr 15, 2009
Recommend
CEO approval
Business Outlook

Pros

They pay very well. Benefits are also good though they have stopped matching employee contribution to the 401(k) plan as of March this year.

Cons

Organizational changes happens every 2-3 months. Loads of admin work. Offshoring support services has led to decreased service quality.

Viewing 3451 - 3453 of 3,583 Reviews

Glassdoor has 4,095 Avaya reviews submitted anonymously by Avaya employees. Read employee reviews and ratings on Glassdoor to decide if Avaya is right for you.