Alorica reviews

3.0

45% would recommend to a friend

(11,518 total reviews)
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Mike Clifton and Max Schwendner

58% approve of CEO

37% positive business outlook

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,518 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Reviews by job title

12K reviews
3.0
Mar 29, 2017

CCR

Recommend
CEO approval
Business Outlook

Pros

Making sure you get the proper training. An being able to work 40 hrs. Having the opportunity to just get the experience of call center. Shown the appreciation for working on the weekend.

Cons

The managers unprofessional. Managers have an attitude when it's a supervisor call. You can gain a lot weight here. You are constantly sitting. There is not a lot of movement.Dont recommend No one because their not gonna get hire. They never get hire. But when you look around we need help. The hiring manger is mean an Very unfriendly. Not hospitable person. Do not make you feel welcome. Some of the mangers don't dress or carry themselves like a person in charge. Quick to send you home for not the right apparel. But they do not dress as the handbooks states (BUSINESS CASUAL). Lead by example... Not giving raises. Guess it will come one day. Sitting chairs are horrible bad on your back An legs. Front office is junky.Hard to get in touch with someone when calling out. Vents are dusty. Need more help in environmental services to keep building clean.

2.0
Jun 28, 2021
Recommend
CEO approval
Business Outlook

Pros

can't think of a single one.

Cons

Training was horrific, you can tell they were rushing the trainer to finish up so he could throw us in. I trained remote and it was just powerpoint slides that the trainer read. Half of the class didn't even do 1 test call and they through us in. I was COMPLETELY lost with my calls and nothing about the culture of the company made me motivated to push through and self learn. It was an absolute mess. I came from a company that made you feel like an individual so it was very disappointing even bothering with Alorica.

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Alorica Response
4y
Thank you for the feedback. We are committed to creating an open and collaborative environment for all our employees, so we are disappointed to hear about some of your experiences.
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Glassdoor has 12,816 Alorica reviews submitted anonymously by Alorica employees. Read employee reviews and ratings on Glassdoor to decide if Alorica is right for you.