Does Alorica pay their employees well?

According to anonymously submitted Glassdoor reviews, Alorica employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Alorica. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Alorica?

45% of Alorica employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Alorica 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Alorica?

Customer Service Representative (3397) , Customer Service Representative (CSR) (827) , Customer Service Agent (253) , Team Manager (197) , Call Center Representative (178) , Customer Service (139) , Call Center Agent (128) , Content Moderator (126) , Customer Experience Agent (108) , Sales Representative (89) , Customer Service (CSR) (86) , Operations Manager (85) , Technical Support Representative (84) , Technical Support (74) , Team Leader (73)

What are the pros of working at Alorica according to real employee reviews?

"Great people to work for. 1 hour lunch (unpaid) and parties every now and then." ((in 448 reviews)); "Great coworkers to meet and have Gatherings at work" ((in 157 reviews)); "I had flexible hours which allowed me to handle certain aspects outside of work which was perfect for me." ((in 124 reviews)); "Great culture and company values" ((in 105 reviews)); "Good working environment and conditions" ((in 84 reviews))

What are the cons of working at Alorica according to real employee reviews?

"Poor management and schedules too" ((in 837 reviews)); "The pay is low and they expect you to know everything as soon as you get out of training." ((in 804 reviews)); "Only my problem is low salary since its my first time and im a graveyard shift" ((in 525 reviews)); "Training is horrible" ((in 333 reviews)); "There constantly adding so much on pcas for pennies on the dollar and there’s no benefit." ((in 280 reviews))

What are employees saying about Alorica layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Alorica layoffs and their outlook for job security at Alorica in 2026.

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Alorica

Alorica reviews

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3.0

45% would recommend to a friend

(11,515 total reviews)

Mike Clifton and Max Schwendner

58% approve of CEO

38% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.9

Work/Life balance

2.9

Compensation and benefits

2.8

Senior management

Alorica has an employee rating of 3.0 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Alorica employee rating is 22% below average for employers within the Recursos humanos industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

12K reviews

3.0

Oct 6, 2022

costumer service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

monthly allowance, competetive salary, happy culture

Cons

hard to be promoted from lower position

Alorica Response

Hello, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

5.0

Oct 10, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company takes care of their employees

Cons

There are not any Cons

4.0

Sep 5, 2015

At Home Agent

At home agent

Recommend

CEO approval

Business Outlook

Pros

It was great for me when I was first hired. It provided flexible hours that I needed. It still provides flexibility but my hours at my skill was drastically lower than I needed. I had to retire my position there due to this. I would recommend if you need flexibility ,ability to choose your own hours. If you need more than 5-10 hrs. a week do not choose the HALO project if offered .The hours are at times non existent . If you do get hours they are on average 5 per week or less. Over all it is a good company that will pay you for your work ,on time .

Cons

Some projects do not have hours ,but some have great hours .Ask questions in the employee forum to get clues on which projects are having good hours vs no hours.

Viewing 1 - 3 of 11,515 Reviews

Jobs at Alorica

Inbound Customer Service Representative- Immediate Openings

United States

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Customer Service Representative

Call Center Sales Representative $17/hr + Uncapped Commission

Bilingual Customer Service Representative

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