Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 503 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 228 reviews)); "Great flight benefits and retirement benefits" ((in 220 reviews)); "great people and industry and balance" ((in 126 reviews)); "Travels and colleagues are great." ((in 75 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 245 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 190 reviews)); "Low salary and office location" ((in 181 reviews)); "Long hours and away from family" ((in 94 reviews)); "There are some terrible managers." ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

May 2, 2026

Good teams and work-life balance, but tiring work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good teams and work life balance

Cons

Standing all day very tiring

2.0

May 2, 2026

Toxic environment with unpredictable job stability

Human resource (hr) specialist

Recommend

CEO approval

Business Outlook

Pros

Some benefits and wfh 1 day a week.

Cons

Where do I begin? They will switch your position that you were initially hired for to a new team without your consent. You will have to be trained in an entirely new subject, and if you don’t grasp it fast enough, you will be put on a PIP and then terminated. If you ask too many questions you will be reprimanded and constantly be told to look at One Note for the answer. It is frowned upon to ask questions. If you don’t attend out-of-work team activities, you will be frowned upon. If you are not “friendly” enough via Teams you will be frowned upon too. You will be constantly micromanaged. Also, I have seen employees that worked there for over 10 years be fired for no reason. A job in HR at Air Canada is 100% not stable and can be let go for absolutely no reason.

1.0

May 1, 2026

Toxic culture with unfit management promotes dissatisfaction

Aws cloud infrastructure architect

Recommend

CEO approval

Business Outlook

Pros

Non that I can think of

Cons

Extremely toxic workplace and culture. By far the worst experience and decision ever made. Managers have absolutely no moral nor conscious, and somehow end up being promoted to director positions. This company is an absolute disgrace.

Viewing 16 - 18 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel