Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 507 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 230 reviews)); "Flight benefits were great and the only perk" ((in 225 reviews)); "great people and industry and balance" ((in 138 reviews)); "Travels and colleagues are great." ((in 75 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 248 reviews)); "Low salary and office location" ((in 190 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 186 reviews)); "Long hours and away from family" ((in 96 reviews)); "Mostly bad managers" ((in 51 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

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3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 3, 2008

Good benefits. Frustrating work conditions.

flght attendant

Recommend

CEO approval

Business Outlook

Pros

benefits - health, dental, travel. flexible work schedule. Vacation time. Being able to choose when you work, and where you go, what kind of flying you do.

Cons

low pay starting off. you feel like a number. employees are intimidated to the point where taking a sick day can often be scrutinized. many of the rules governing our work are weak. We've had to struggle for our working conditions, and even then they are not at a satisfactory standard in may areas.

2.0

Jun 24, 2008

do not work for any airline because of economic situation

Customer sale and service agent

Recommend

CEO approval

Business Outlook

Pros

travel passes,retirement pension,shift trades, health benefits,friendships,....the first reason most people works for airlines is for the travel priviledge,the management is so incompetent at keeping employees happy and loyal that they hired at my location over 125 new employees and after the probation period ended,they only had 6 people still working for the airline,most just pass the probation and use the travel passes for a big trip and quit and went to work somewhere else where the pay was better, and less stress, we almost have to put our hand up to go to the bathroom.and they time your bathroom break

Cons

management,airline ups and downs,shift work

2.0

Jun 16, 2008

air canada , not the place it was before!!

Station attendant

Recommend

CEO approval

Business Outlook

Pros

cheap flights, a good work out lifting bags, seeing celebrities

Cons

management , is not very worker friendly! we have a thing where, instead of hiring full time managers , we upgrade workers to be managers for 90 days, then they renew them , after they come back down for a day. these managers are basically trying to impress the guys upstairs and will give letters to show that they are doing something, it's become almost impossible to get things done. they won't the flights out on time, but are nit picking about little things. we also have a thing called forced overtime(it's supposed to be used wheneveer there is bad weather, management uses it almost every time it rains. if you don't stay , you get a step one letter.

Viewing 3082 - 3084 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist

Customer Experience Specialist - Part Time