2.0
Nov 13, 2025
Great co workers, terrible upper management
Former employee, more than 8 years
Richmond, BC
Recommend
CEO approval
Business Outlook
Pros
Flight benefits used to be good until they took special passes from Managers due to union complaints, no you're lumped in with everyone despite helping staff with situations they don't want to deal with ie messy customer interactions often involving irate passengers. Cool to see inner workings of airport but otherwise not many positives
Cons
Low pay compared to similar positions in other industries, lack of empathy or care from upper management, and if the staff like you upper management doesn't like you. AC is stuck in the 50s in terms of treatment of staff. Stay away unless you like being abused by senior leadership.