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      Air Canada

      Engaged Employer

      Air Canada reviews

      Toxic co-workers - Customer Experience Specialist Air Canada Employee Review

      3.0
      Nov 10, 2025
      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      wage is ok, it increases with your seniority.

      Cons

      Toxic co-workers Toxic passengers Shift is based on your seniority, if you are a rookie, you will have the worst shift, i.e.3am to 11:30am.

      Explore other reviews about Air Canada

      5.0
      May 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good teams and work life balance

      Cons

      Standing all day very tiring

      4.0
      May 12, 2026
      Captain
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership Training Opportunities Growth Expansion

      Cons

      Work life balance can be improved

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