Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

51% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (27) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 510 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 223 reviews)); "great benefits and flight benefits" ((in 214 reviews)); "great people and industry and balance" ((in 133 reviews)); "Travels and colleagues are great." ((in 72 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 252 reviews)); "Low salary and office location" ((in 188 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 175 reviews)); "Long hours and away from home" ((in 94 reviews)); "Mostly bad managers" ((in 54 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

Air Canada reviews

3.2

51% would recommend to a friend

(3,087 total reviews)

Michael Rousseau

53% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Oct 4, 2021

Great part time hours and coworkers

Customer experience specialist

Recommend

CEO approval

Business Outlook

Pros

You get all the airline perks since your an airline employee! Travel benefits, really good medical and dental copays. Also, if your planning to work a full time job during the day, the flight hours work out great as you come in to work at 1600 until 2300 4 days a week. Coworkers always help each other cover shifts.

Cons

No opportunity for full time hours

2.0

Jun 15, 2019

Do not recomend as a company

Accounting

Recommend

CEO approval

Business Outlook

Pros

Good Travel Benefits Good Health / Dental Benefits

Cons

there's a lot of Favouritism in the management Hard to move around within organization for Qualified / educated Employees as Management / HR favouritise certain people Salary is very Low Micro management and employees cannot bring in their own ideas to improve their day to day work.

1.0

Dec 10, 2018

Tampa Call Center or Contact Center or Reservations Office or whatever they call it now

Reservations

Recommend

CEO approval

Business Outlook

Pros

Sometimes you can travel out of Tampa but flights are almost always full.

Cons

Long history of out of touch management. Unreasonable expectations given the poor training and horrible computer system and starting pay is awful and not competitive. There is a huge amount of favoritism. Only friends of managers get promoted despite poor attendance records. Telephone work, taking one difficult call after another will have an effect on your mental health.

Viewing 61 - 63 of 3,087 Reviews

Jobs at Air Canada

Administrative Operations Support Coordinator - Temporary

Bilingual Customer Sales and Service Agent - Call Centre

Cabin Crew Manager - Temporary

Customer Sales and Service Agent - Call Centre

Catering Scheduling Administrator

Air Canada

Air Canada reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great part time hours and coworkers

Do not recomend as a company

Tampa Call Center or Contact Center or Reservations Office or whatever they call it now

Jobs at Air Canada

Air Canada reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Jobs at Air Canada

Air Canada reviews FAQs