Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 531 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 226 reviews)); "great benefits and flight benefits" ((in 218 reviews)); "Great friends and people to support you" ((in 132 reviews)); "Travels and colleagues are great." ((in 71 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 242 reviews)); "low salary and very corporate (admin)" ((in 198 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 177 reviews)); "Long hours and away from family" ((in 93 reviews)); "Mostly bad managers" ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 24, 2026

Not bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flight benefits and schedule work

Cons

Management but colleagues are great

3.0

Feb 24, 2026

Great flight and health ben

Ifa

Recommend

CEO approval

Business Outlook

Pros

Flights are cheap you only pay taxes

Cons

You are flying standby. Based on seniority

1.0

Feb 24, 2026

No diversity or inclusion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some genuinely nice people work here, and it’s a well‑known brand with strong name recognition.

Cons

I am extremely disappointed with this company’s approach toward employees with children. There is no meaningful flexibility for parents who are balancing work with caring responsibilities. The rigid working hours and excessive mandatory office days make it incredibly difficult for parents to manage childcare. What makes this even more concerning is that the company frequently promotes itself as diverse and inclusive, yet in reality parents are clearly not included in that definition. The lack of support creates an environment that feels neither inclusive nor understanding of real‑life family responsibilities. Average salary — nothing particularly competitive or impressive.

Viewing 40 - 42 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel