Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (26) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 531 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 226 reviews)); "great benefits and flight benefits" ((in 218 reviews)); "Great friends and people to support you" ((in 132 reviews)); "Travels and colleagues are great." ((in 71 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 242 reviews)); "low salary and very corporate (admin)" ((in 198 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 177 reviews)); "Long hours and away from family" ((in 93 reviews)); "Mostly bad managers" ((in 53 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

Skip to content Skip to footer

Notifications

Air Canada

Air Canada reviews

Compare reviews

3.2

48% would recommend to a friend

(3,084 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Mar 12, 2026

Worst job I have ever had

Administrative support senior coordinator

Recommend

CEO approval

Business Outlook

Pros

Nothing I can think of

Cons

- limited structured training and documentation - Red flag : high turnover for the position - unrealistic expectations - heavy reliance on seniority for travel benefits - unclear performance feedback - Very low pay - Poor management my experience suggests that the role may not be the best fit for individuals looking for structured training, consistent feedback, and clear growth opportunities.

3.0

Mar 11, 2026

Your average corporate job

Project manager

Recommend

CEO approval

Business Outlook

Pros

Good flight benefits depending on seats availability. Great colleagues and good insurance.

Cons

No opportunity for growth. No clear guidance from upper management. Low base salary compared to market.

3.0

Mar 9, 2026

A fun job to get experience in the airline industry, but long term it will take a toll on your mental health.

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Good flight benefits and health, pension, other benefits

Cons

low pay, toxic work environment, always short staffed,

Viewing 37 - 39 of 3,084 Reviews

Jobs at Air Canada

Customer Experience Specialist - Part Time

Customer Experience Specialist

Spécialiste - Expérience client

Spécialiste - Expérience client - Temps Partiel