Does Air Canada pay their employees well?

According to anonymously submitted Glassdoor reviews, Air Canada employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Air Canada. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Air Canada?

48% of Air Canada employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Air Canada 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Air Canada?

Flight Attendant (442) , Station Attendant (182) , Customer Service Representative (177) , Manager (72) , Ramp Agent (68) , Customer Service Agent (59) , CSSA (52) , Service Director (46) , Customer Experience Specialist (44) , Airline Pilot (43) , Customer Experience Manager (35) , Customer Sales and Service Agent (32) , Customer Service (27) , CES (Customer Experience Specialist) (25) , Pilot (24)

What are the pros of working at Air Canada according to real employee reviews?

"The benefits are great and a lot of advancement if looking to make this your career." ((in 520 reviews)); "Travel benefits are great as the AC network flies to many places around the world." ((in 217 reviews)); "great benefits and flight benefits" ((in 216 reviews)); "great people and industry and balance" ((in 135 reviews)); "Travels and colleagues are great." ((in 68 reviews))

What are the cons of working at Air Canada according to real employee reviews?

"The pay is low and taking advantage of the travel perks is really difficult because of the work schedule." ((in 252 reviews)); "low salary and very corporate (admin)" ((in 188 reviews)); "Very messy infrastructure which has potential to improve but poor management can not handle that part" ((in 185 reviews)); "Long hours and away from home" ((in 95 reviews)); "There are some terrible managers." ((in 50 reviews))

What are employees saying about Air Canada layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Air Canada layoffs and their outlook for job security at Air Canada in 2026.

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Air Canada

Air Canada reviews

3.2

48% would recommend to a friend

(3,085 total reviews)

Michael Rousseau

43% approve of CEO

42% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Career opportunities

2.6

Senior management

Air Canada has an employee rating of 3.2 out of 5 stars, based on 3,085 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Air Canada employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Jul 4, 2016

A great Place to stay for a long time

Customer service agent-call center

Recommend

CEO approval

Business Outlook

Pros

-Great travel benefits ( can travel in business for less than 100$ :D ) -Great Managers -you Never know what kind of calls you may get and it keeps the work interesting -Very Very good insurance plan :D

Cons

-The first six months of work can be a bit stressful -The work shifts can be a bit crazy sometimes because the call center is open 24hours

3.0

Oct 13, 2015

Poor working conditions

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Discount on flights, after 10 years decent pay. Health benefits ok, great people to work with

Cons

You will soon understand ur just a number, it doesn't matter if you hit the ceiling on a plane or someone dies, you will be ask to work anyway. Health benefits, be ready to fight to get your money. Less crew per flights so more work. Dont expect to have holidays off (Xmas, NYE...) and dont expect to get paid more working on holidays. Oh and you only get paid when the plane moves, So when there is a delay you get $0.

2.0

Jan 23, 2014

Long days, hard on the body. Not what most people expect. Poor upper management.

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

Fellow employees were the best

Cons

They are always trying to make money off of their employees, besides the money that they make from passengers. eg. Cheap uniforms that fall apart, you must pay for yourself, and if they don't look good they give you pressure to buy more at a price that the product simply is not worth.

Viewing 34 - 36 of 3,085 Reviews

Jobs at Air Canada

Customer Sales and Service Agent - Call Centre

Operations Manager - Airports

Cabin Service and Cleaning Attendant

Bilingual Customer Sales and Service Agent - Call Centre

Organizational Change Management Advisor