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      Agoda

      Engaged Employer

      Agoda reviews

      3.9

      78% would recommend to a friend

      (2,896 total reviews)
      avatar

      Omri Morgenshtern

      75% approve of CEO

      69% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Culture & values

      4.0

      Compensation and benefits

      3.9

      Work/Life balance

      3.7

      Career opportunities

      3.4

      Senior management

      Agoda has an employee rating of 3.9 out of 5 stars, based on 2,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Agoda employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 27, 2019

      High turnover very bad culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      In a nice office in the empire state building

      Cons

      Very Old School Practices - monitors your face time at work - summer Fridays is a scam you are expected to make up your hours Monday to Thursday - No strategy or plan, people being promoted are not based on hitting kpis - not a data driven company like they profess to be - state of the art technology is not true, their partner system is archaic and not reliable - reporting tools are open sourced because they are free - lack of basic processes - no career development - very high turnover, except for management - office supplies runs out all the time, even toilet soap, very frugal company don't expect a lot of company benefits.

      avatar
      Agoda Response
      5y
      We are sorry to hear that you did not have the best experience at Agoda but thank you for taking out the time to write a review. We’re working hard to build a great culture at Agoda and improve processes and structures that will empower our people to be the best. Specifically, we are rolling out our “Move Fast”, “Experiment and Measure”, “Take Ownership” and “Be the Best” values around the world through various communication and engagement plans. Our objective is for these values to be embedded in the everyday work that our employees do. We take your feedback seriously as we look for ways to continue to improve this. Again, thanks for taking out the time to write a review. We wish you all the best in everything you do! - People Team at Agoda
      1.0
      Jun 17, 2015

      Only 3 Things to Master - Suckle Up to Your Management, Drink on Friday Nights, Power Point Skills

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Reputable company in Thailand, stock options if you are higher management, if you can master the 3 things in Title, you will have incredible career growth opportunity

      Cons

      Lack long term vision, only copies what their sister company Booking.com does, full of egotistic people who cannot make the difference between an apple and a pear. Always having meetings but no solutions, lack innovative mindset, lack humble spirits as, ironical is one of their company value (Agoda DNA) If you are offered a position at Agoda, +20% to that to counter because they pay under market average.

      1.0
      Aug 26, 2022

      basically in hell

      Customer experience specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Salary,location,work from at times,perks and benefits

      Cons

      everything. this is like a school. you will be monitored by real time. you will be micromanage. you will taught how to talk to people as if you are child. kpi driven. just go behind your back over all this things. you will have no freedom to go toilet also. at interview every look so good they don't even tell what their kpi is about. unrealistic kpi. the company at whole is problematic. and the customer have million problem because of this people. they will let you die by yourself.

      Viewing 13 - 15 of 2,896 Reviews
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      Glassdoor has 3,242 Agoda reviews submitted anonymously by Agoda employees. Read employee reviews and ratings on Glassdoor to decide if Agoda is right for you.