Item: Agoda
Rating: 4
Author: Anonymous employee

Question 1

Does Agoda pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Agoda employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Agoda. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Agoda?

Accepted Answer

78% of Agoda employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Agoda 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

Question 3

What are the top reviewed jobs at Agoda?

Accepted Answer

Customer Experience Specialist (240), Customer Service Representative (182), Senior Software Engineer (159), Software Engineer (143), Market Manager (90), Customer Service Specialist (83), Customer Service (60), Accommodation Services Specialist (49), Manager (37), Project Manager (31), Software Engineer(Internship) (29), Analyst (28), Senior Manager (28), Customer Support Specialist (26), Software Engineer Intern (25)

Question 4

What are the pros of working at Agoda according to real employee reviews?

Accepted Answer

"People are great in general" ((in 186 reviews)); "When I moved to Bangkok for Agoda I was supported all the way and met some great friends and colleagues" ((in 151 reviews)); "Benefit and work life balance is good" ((in 145 reviews)); "Good Pay and allowance for fresh graduates/no experience individuals" ((in 92 reviews)); "Great team and atmosphere in the team" ((in 69 reviews))

Question 5

What are the cons of working at Agoda according to real employee reviews?

Accepted Answer

"– Tech leadership is mostly weak (depends on the area you’re in)." ((in 19 reviews)); "No career development." ((in 15 reviews)); "Manage enviroment very unprofessional rewarding with favoritism and not based on kpi's" ((in 13 reviews)); "Too much office politics" ((in 12 reviews)); "Senior management was alarmingly arrogant, weak of character, and of surprisingly limited integrity." ((in 11 reviews))

Question 6

What are employees saying about Agoda layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Agoda layoffs and their outlook for job security at Agoda in 2026.

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