ADT reviews

3.0

43% would recommend to a friend

(5,211 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,211 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
4.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

*Coaching *PTO *Pay *Schedule *Opportunity

Cons

*Call Volume *Stress from very upset customer *Sometimes moves the goal post for metrics a little too far

1.0
Mar 28, 2025

Stay away

Recommend
CEO approval
Business Outlook

Pros

absolutely zero left. everyone is stressed out constantly

Cons

door knocking is all they want you to do now. they give us leads of canceled customers with no direction on getting them back. we used to have appointments and now they took that away. all the phone sales that get canceled because of bait and switch they act like theyre gold.

Viewing 268 - 270 of 5,211 Reviews

Glassdoor has 5,661 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.