ADT reviews

3.0

43% would recommend to a friend

(5,208 total reviews)
avatar

Jim DeVries

47% approve of CEO

36% positive business outlook

ADT has an employee rating of 3.0 out of 5 stars, based on 5,208 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ADT employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
1.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Used to be a good commission structure, great bonuses. Total sales & self generated sales!!

Cons

Lack of appointments, Our own customer service trying to sale your appointments before you get to the homeowner! Commission only! You drive your own car, pay your own gas, and tolls. Basically, working as a small business owner. Now you are forced to find your own business (Sg's) to make most of your Money. The appointment is shut off for the most part!! This company sucks now for sales people!! WENT FROM LIKE 25 COMPANY APPOINTMENTS EVERY MONTH AND NOW IT'S LIKE 5!!

2.0
May 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Set time Own accountability to make your own money Acknowledge when you make sales

Cons

100 miles per day on my vehicle Unrealistic sales quota High turnover rate After work meetings No work and life balance

4.0
May 28, 2025

Great salary but...

Recommend
CEO approval
Business Outlook

Pros

Great salary and supportive work environment

Cons

Must generate a large portion of one's own sales. This is a brick was for a lot of people. Me included.

Viewing 217 - 219 of 5,208 Reviews

Glassdoor has 5,658 ADT reviews submitted anonymously by ADT employees. Read employee reviews and ratings on Glassdoor to decide if ADT is right for you.